Effective as of January 6, 2020

Welcome to www.latona.am, a Service that will help you shop for the most beautiful and exclusive flower arrangements. This Privacy Policy describes our policies and procedures regarding the collection, use and disclosure of Your information when You use our Service. It also tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve our Service. Hence, by using our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

By visiting, browsing, or otherwise using Latona Garden Store’s services, you consent to our collection, use, storage, deletion and sharing or other disclosure of information relating to You as set forth in this Privacy Statement. This Privacy Statement is effective as of the date set forth above. If you do not accept this Privacy Statement, please do not use or access our services, purchase goods, or enter into any transactions with Latona Garden Store.

This Privacy Statement answers the following questions:

1.     What information do we collect from or about you when you use our services?

2.     How do we use such information?

3.     How do we share such information?

4.     What security measures do we take to secure such information?

1. TYPES OF INFORMATION WE COLLECT

When you use our Service, we collect the following types of information about you:

·  Information you submit via your use of the Service.

·  Information regarding your use of the Service collected by us as you interact with the Service.

·  Information from any third-party websites, services, and applications.

For example, we may collect personal information when you create an account on the Service, subscribe to our blog or newsletter, participate in Service feedback, questionnaires, surveys, or contests, purchase a product through the Service, or receive customer support. 
Below, we detail the specific types of information we collect from our users.

A. ACCOUNT INFORMATION

When you create an Account, you will provide information such as your name, username, password, postal address and email address. You acknowledge that this information may be personal to you, and by creating an Account on the Service and providing personal information to us, you allow others, hereby us, to identify you, and therefore, you may not be anonymous. We may use your contact information that you provide through the Service to send you information about our Service or to add you to our list to receive marketing emails. 
Our marketing emails tell you how to unsubscribe. If you unsubscribe, we may still send you non-marketing emails. Non-marketing emails include emails about your Account and your transactions with our business. We also reserve the right to contact you when we believe it is necessary, such as for Account recovery purposes.

B. PURCHASING THROUGH THE SERVICE

If you purchase goods or services through the Service, we may ask you to provide certain financial information so that we may effect a payment transaction. As part of the payment system, we or third parties performing sales processing services on our behalf will collect, store and use information, such as your name, address, credit card number, phone number, and your e-mail address, in order to process the transaction and provide you the Service you requested. In addition, the payment system will also collect information regarding the actual bill payment transaction, including the date and the amount paid.

C. IP ADDRESS INFORMATION AND OTHER INFORMATION COLLECTED AUTOMATICALLY

We automatically receive and record information from your web browser when you interact with the Service, including your IP address and cookie information. Generally, the Service automatically collects usage information, such as the number and frequency of visitors to the Service. 

2. COOKIES

We use cookies to:

·       Understand and save user's preferences for future visits.

·       Keep track of advertisements.

·       Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

We honor “Do Not Track” signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. 

If you turn cookies off, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and may not function properly.

3. GOOGLE ADWORDS AND GOOGLE ANALYTICS

Our Service uses Google AdWords and Google Analytics to help us learn about who visits our Site and what pages are being viewed. Google AdWords and Google Analytics use cookies to help us analyze how users use our Service. The information generated by the cookie about your use of the Service (including your IP address) will be transmitted to, and stored by, Google on their servers. Google will use this information for the purpose of evaluating your use of the Service, compiling reports on website activity for us and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this Service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

4. HOW WE USE THE INFORMATION WE COLLECT ABOUT YOU

You agree that we may use your information collected via the Service: (1) to provide to you and communicate with you about the services, content, features or products you use or request; (2) to customize and optimize the content or advertisements you receive when you use the Service, and otherwise enhance or improve your experience, our Service, or our delivery services; (3) to analyze and improve our services, which may include traffic, usage, and navigation patterns related to your activities on the Service and the links we provide to Third‑Party Websites or advertisements; (4) to secure your Account and prevent fraud; (5) to protect our or third party rights or interests; (6) to send you commercial or marketing messages including, without limitation, newsletters and email communications about our products or services, or those of our partners; (7) in any other way we may describe when you provide the information; and (8) for any other purpose that we believe in good faith is necessary to protect the security or proper functioning of our Service or delivery services.

5. HOW WE SHARE YOUR INFORMATION WITH THIRD PARTIES

We may share the information we collect from you under the following circumstances:

• Service Providers. We may share your information with third-party vendors or service providers that we engage for the purpose of operating the Service, including for processing payments and delivery services. For example, we may partner with other companies to process payments for the Service. While providing services for us, these companies may access your information. To the extent applicable, we require these entities to comply with this Privacy Statement and appropriate confidentiality and security measures. Without limiting the generality of the foregoing, you authorize us to share (1) your name, email address, mailing address, payment information and recipient information with service providers such as ARCA, IDBank, GG Parcel Service in connection with processing of orders. We strongly advise you to read each of their privacy policies.

We may also share your information if we deem it necessary in our sole discretion to protect our legal and legitimate business interests.

When a customer purchases flowers and other products via the Service to send to a third party, the consumer’s identity and related information will not be disclosed to the recipient, except if the consumer themselves elects to disclose their identity to the recipient, such as via the contents of the gift message.

6. ADDITIONAL INFORMATION YOU SHOULD KNOW ABOUT THIRD PARTIES

Please be aware that we cannot control the activities of third parties to whom we provide data, and as such we cannot guarantee that they adhere to the same privacy and security procedures as Latona Garden Store.

When you click on a third-party logo or URL displayed on our Service which links you to a different website, our Privacy Statement no longer applies, and you must read the privacy policy of the third party to see how your information will be handled on their website. If you cannot find their privacy policy, then you should contact the respective webmasters of those websites to obtain information regarding their information collection, use and disclosure policies. We are not responsible for their collection and use of your information.

7. CONTROL OF YOUR INFORMATION

We may give you the option of declining any future offers or information about new products, promotions or services. In addition, many of the “mailings” we may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings.

8. WHAT SECURITY MEASURES DO WE TAKE TO SECURE YOUR INFORMATION?

The information we collect about you when you use the Service is stored on servers that are located in secured facilities and protected by protocols and procedures designed to ensure the security of such information. In addition, our employees and management team who have access to your personal information are trained in the maintenance and security of that information. However, no server, computer or communications network or system, or data transmission over the Internet or mobile network can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any of your information, and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.

9. GOVERNING LAW

This Privacy Statement is governed by, and construed under, the legislation of the Republic of Armenia.

10. NOTIFICATION OF CHANGES

This Privacy Statement is effective as of the date stated at the top of this Privacy Statement. This Privacy Statement may change from time to time, and we will post all changes on the website. You understand and agree that you will be deemed to have accepted the updated Privacy Statement if you use the Service after the updated Privacy Statement is posted on the website. If at any point you do not agree to any portion of the Privacy Statement then in effect, you must immediately stop using the Service.

CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at contact@latona.am

Or call us 015 200-200.

Kievyan 5,

Yerevan 0001

Republic of Armenia